Committed to providing Epiphany patients with access to care and an exceptional financial experience, Shannen leads revenue operations. Among her top focuses are overseeing patient billing and inquiries, and facilitating relationships with health insurance companies to help ensure claims are paid correctly. Shannen also partners with providers and internal stakeholders to share patient feedback, educates on best practices, and seeks ways to improve ove... 
Dedicated to clinical excellence with a passion for education and dermatology, Amy Hadley serves as Clinical Operations Director. In this role, she helps Epiphany providers and clinical support teams to collaborate and attain clinical standards. That includes sharing and implementing best practices, while providing clinical training, guidance, and support to all clinical team members. Amy started with Epiphany Dermatology in 2015 and has 10 years of de... 
Passionate about expanding patient access to care regardless of insurance coverage, Annie serves as Epiphany’s Senior Payor Relations Director. In this role, she oversees the contracting and credentialing functions.
Annie received her B.A. in Biology from Claremont McKenna College where she was also a member of the Division III Volleyball team. She later earned her M.B.A. from UCLA Anderson School of Management. She has 15 years of healthcare exp... 
Motivated by a strong desire to promote integrity and excellence at Epiphany, Ashley Rodriguez serves as Senior Compliance Director. In this role, she supports providers, management, and employees with education and monitoring to ensure they are in compliance with the rules and regulations of all regulatory agencies. She also verifies that company policies and procedures are being followed, and that behavior in the organization meet’s the company’s... 
Passionate about the importance of healthcare marketing to create awareness and access to care, Jessica joined the Epiphany team in July 2022 as Senior Marketing Director. In this role, she is responsible for marketing strategy and execution across all regions.
Jessica’s experience in healthcare marketing began in 2000 while working for Blue Cross and Blue Shield of Florida in a variety of marketing, advertising, and alliance management roles. Su... 
Motivated by a passion to deliver an outsized impact in any role, Scott joined Epiphany as Director of Financial Planning and Analysis in May 2018. He is responsible for a wide range of financial planning and analysis objectives, including the following: budgeting, reporting, market analysis, annual business reviews, investment evaluation, and decision-support analysis. Scott also develops and manages the company’s key financi... 
As Operations Finance Director, Terry oversees the Operations and Financial Planning & Analysis leadership teams in driving Epiphany’s growth strategy.
Terry joined Epiphany in 2021 as Regional Operations Director for Georgia where his focus was ensuring our clinics ran efficiently and provided high-quality dermatology care, while also maintaining sound financial practices and budgets. In earlier roles, Terry gained extensive experience in ac... 
Impressed with Epiphany’s mission that everyone should have immediate access to the best skin care possible, Ryan Dabadie joined Epiphany in July 2017. She started as a senior accountant but her people skills and accountability led her to leadership positions and additional operational roles, acting as Corporate Services Manager before stepping into the role of Physician Recruiting Director. Her primary focus is to find and recruit th... 